Tour Group Luggage & Hotel Logistics

Service Overview (Intro)

Tour Group Luggage & Hotel Logistics in Vancouver

Managing luggage for tour groups and hotel guests requires precision, accountability, and discreet execution. Eco Van Move provides professional tour group luggage and hotel logistics services in Vancouver, supporting hotels, tour operators, and hospitality teams with reliable, behind-the-scenes transport.

We act as a silent logistics partner for hotels and tour providers. When luggage or guest-related logistics are handed off to us, they are handled with the same white-glove standard your guests expect from your brand. With over 10 years of experience in tourism and hospitality, I have personally trained our team to deliver this expectation to your customers and company. 

Bulk Luggage Transfer & Tour Operations

Secure Bulk Luggage Transfer for Tour Groups

Our core service supports bulk luggage transfer for tour groups, cruise passengers, and group travel itineraries. We regularly move high volumes of suitcases between hotels, transportation hubs, and major departure points across Metro Vancouver.

This includes hotel-to-cruise ship luggage transfers, with frequent service to the Canada Place Cruise Terminal. Luggage can be moved directly from the hotel lobby to the terminal, allowing guests to sightsee and travel bag-free.

We operate with a strict bag count verification process. Luggage manifests are checked at pickup and confirmed again at delivery. If we collect 47 suitcases, 47 suitcases are delivered — no exceptions.

Our high-roof cargo vans are ideal for mid-sized tour groups that exceed the capacity of shuttle buses but do not require full freight trucks. We also support advanced luggage delivery to YVR Airport when groups need baggage transported ahead of their arrival.

Due to the high volume and strict timing involved, bulk suitcase transport is treated as a specialized logistics service rather than a standard drop-off. Tour operators are strongly encouraged to contact us directly to ensure accurate pricing, scheduling, and coordination.

Concierge & Hotel Support Services

Concierge Support & Guest Recovery Services

Hotels often need dependable logistics support when unexpected situations arise. We work alongside concierge and guest services teams to handle time-sensitive recovery and support tasks that require secure, professional transport.

Our service is well-suited for recovering items such as luggage, electronics, documents, or personal belongings and transporting them to airports, cruise terminals, or a guest’s next hotel. These requests are handled with care, discretion, and clear communication.

Please note that we operate with cargo vans and are not a small-car courier service. As a result, we do not provide ultra-fast, bike-style, or personal-vehicle courier runs for very small items. Our focus is on reliable, accountable transport rather than minute-by-minute express delivery.

In addition, we support overflow luggage situations, VIP guest requests, and discreet purchasing or transport runs involving larger or heavier items. Whether moving additional trunks, bulky personal belongings, or specialty items to a suite, our team operates professionally and in a manner that reflects your hotel’s standards.

Hotel Event Setup & Operational Logistics

Beyond guest luggage, we support internal hotel logistics for conferences, group bookings, and seasonal operations.

Services include moving chairs, tables, heaters, and event furniture between storage areas and ballrooms, transporting marketing materials and signage for conferences, and handling seasonal patio furniture changeovers.

Our logistics support allows hotel staff to remain focused on guest experience while operational movements are handled efficiently.

Professional Standards, Booking & Partnerships

Professional Standards, Booking & Hospitality Partnerships

Eco Van Move operates to professional standards expected within hotel and tour environments. Our team presents professionally and works seamlessly alongside hotel staff, understanding that we represent your brand when interacting with guests.

  • Uniformed, professional drivers
  • Bonded and insured service with commercial cargo coverage
  • Verified luggage counts and clear accountability
  • Discreet handling that protects the hotel brand reputation
  • Experience working in active hospitality environments

Due to the volume and value involved, large tour group luggage movements are best handled through direct coordination. While online booking is available, bulk luggage transport is typically reviewed manually to ensure accurate pricing, scheduling, and service alignment.

If an online booking is submitted for high-volume luggage, our team will follow up to confirm details and discuss the most suitable approach. We also work with hotels, tour operators, and hospitality partners through ongoing or seasonal service agreements.

To discuss schedules, volumes, or partnership options, please contact us through our contact page. All inquiries are reviewed and responded to within 12 hours.

Frequently Asked Questions

Tour Group Luggage & Hotel Logistics FAQs

How many suitcases can you transport at once?

Capacity depends on suitcase size and configuration. Our high-roof vans are suitable for transporting 40–60+ oversized suitcases for mid-sized tour groups. Exact capacity is confirmed during coordination.

Do you provide hotel-to-cruise ship luggage service?

Yes. We regularly provide luggage transfers from hotels to the Canada Place Cruise Terminal, allowing guests to travel without carrying bags.

Is luggage counted and verified?

Yes. We perform bag count verification at pickup and reconfirm counts at delivery to ensure accuracy.

Can hotels use you for emergency or last-minute requests?

Yes. We support urgent concierge requests, including guest recovery, forgotten items, and time-sensitive deliveries when availability allows.

Is bulk luggage considered a delivery service?

No. High-volume luggage transport is a chartered logistics service requiring dedicated vehicle space and chain-of-custody verification.

Do you offer contracts for regular hotel or tour services?

Yes. We work with hotels and tour operators on recurring logistics needs through service agreements.

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